SOLUTION SET OF SYBCOM COMMERCE SEM 3 2017-2018 (from MANAN PRAKASHAN).

MUMBAI UNIVERSITY SYBCOM SEM 3 2017-2018 COMMERCE SOLUTION (from MANAN PRAKASHAN).

Q1. Objective Questions:

A) Choose the correct answer from the options given below. (Any ten) {10 marks}.
1) Henri Fayol stated ______________ principles of management.
    (Ten, Twelve, Fourteen)

2) Ethos is originally a __________ word that signifies character.
    (Roman, Greek, Indian)

3) _______ skills are also known as interpersonal skills.
    (Technical, Human Relations, None of these)

4) ________ is a long-term action plan for achieving the goals.
    (Strategy, Procedure, Program)

5) Planning needs to be ________.
   (Complicated, Flexible, Rigid)

6) Heuristic technique is a __________ technique.
   (Rule of Thumb, Blind, Trial and Error)

7) Formal Organization structure is __________ in nature.
   (Official, Unofficial, Unstructured)

8) Delegation of authority ___________ the burden on superior.
   (Maintains, Reduces, Increases)

9) De-centralization is necessary for effective management of a _________ business organization.
   (Small, Medium, Large) 

10) __________ uses network analysis by identifying critical and non-critical activities.
   (PERT, CPM, Budgetary Control).

11) Noise and distance are ___________ barrierss to effective communication.
   (Physical, Cultural, Psychological).

12) ___________ is a function of leadership.
   (Directing, Confidence, Vision)

B) State whether the following statements are True or False. (Any ten) {10 marks}.
1) Staffing involves 'selection of right person for the right job' - True

2) Division of work leads to specialization - True

3) Controlling is a measuring and correcting device - True

4) Only external environmental factors are analyzed in the planning process - False

5) In Management By Exception, the managers get involved in day to day activities of the employees - False

6) Use of technology leads to quick decision-making - True

7) Matrix Structure is a combination of project and functional organization - True.

8) Tall Organization Structure has a very few hierarchy -  False

9) Successful Functional Departmentation requires good co-ordination - True

10) Leadership is a personal quality - True

11) Budgetary Control Technique is qualitative in nature - False

12) Cultural Diversity causes communication problems - True

Q2. Answer any two of the following:                                                              {15 marks}
a) Define Management. Explain the nature of management. - MODULE 1, SUB SECTION 1. Page No. 2 ( 1 proper definition is compulsory) 

b) Explain the F.W. Taylor's Theory of Scientific Management - MODULE 1, SUB SECTION 2. Page No. 17 (under EVOLUTION OF MANAGEMENT THOUGHTS heading)

c) Peter Drucker's dimensions of management - MODULE 1, SUB SECTION 3. Page No. 37 (under the heading MODERN MANAGEMENT APPROACH)

Q3. Answer any two of the following:                                                                {15 marks}
a) Define Planning and state its importance - MODULE 2, SUB SECTION 1. Page No. 55 (only for definition) and Page No. 58 (for importance of planning) {Steps involved in planning process is not essential} 

b) Steps involved in MBO process - MODULE 2, SUB SECTION 2, Page No. 70 (full-fledged question, under the heading MANAGEMENT BY OBJECTIVES.)

c) Essentials of sound Decision Making - MODULE 2, SUB SECTION 3, Page No. 93 (under the heading DECISION MAKING)

Q4. Answer any two of the following:                                                                {15 marks}
a) Features of  Line and Staff Organization Structure - MODULE 3, SUB SECTION 1, Page No. 120 (1 definition is compulsory.)

b) Tall and Flat Organization - MODULE 3, SUB SECTION 2, Page No. 140 (Advantages and Disadvantages)

c) What is Delegation of Authority. Process of the same - MODULE 3, SUB SECTION 3, Page No. 144 (full-fledged)

Q5. Answer any two of the following:                                                                {15 marks}
a) Motivation and its importance - MODULE 4, SUB SECTION 1, Page No. 160 (for definition) and Page No. 162 (for importance) {PS. Features can be written in one sentence when Importance is asked. Features has to be explained in detail, if asked}

b) Different Styles of Leadership - MODULE 4, SUB SECTION 2, Page No. 180 

c) Essentials of a good Control System - MODULE 4, SUB SECTION 3, Page No. 190

Q5. Answer any four Short Notes:                                                                      {20 marks}
i) Indian Ethos in Management - MODULE 1, SUB SECTION 3, Page No. 42

ii) Management Information System (MIS) - MODULE 2, SUB SECTION 2, Page No. 83

iii) Virtual Organization - MODULE 3, SUB SECTION 1, Page No. 126

iv) Departmentation - MODULE 3, SUB SECTION 2, Page No. 134

v) Management Audit - MODULE 4, SUB SECTION 3, Page No. 193

vi) Financial Factors influencing Motivation - MODULE 4, SUB SECTION 1, Page No. 164 (under the heading FACTORS INFLUENCING MOTIVATION)

PLEASE NOTE

• The following answers are from Manan Prakashan  Book ( As per Revised Syllabus w.e.f. June 2017)
• The page numbers may vary for some books, in such case, the answer would be on the previous or the next page.
• Please mark the answers as per your convenience. Write definitions. Draw diagrams, wherever necessary. 
• As far as objectives are concerned, most of them are not in the book, but are in-between the answers and are also very easy depending upon your knowledge. 
• Students who have great knowledge in Organization of Commerce and Management (OCM) of 12th Standard may have many advantages as most of the concepts has been covered up in HSC Maharashtra Board.